Terms & conditions

Last updated: 11/09/2026.

1. Purpose

These terms govern access to and use of the Kiki Suite platform (the "Service"), which offers CRM, Cloud, Hub, Brand and AI assistance tools under a subscription model.

2. User account

The user is responsible for the accuracy of registration data and safekeeping of credentials. Sharing the account with third parties is not allowed except with team members invited under the corresponding plan.

3. Plans and billing

The Service is offered in Free, Starter, Growth and Suite Full plans, as well as individual per-app packs. Payments are recurring monthly or annual and renew automatically unless cancelled.

4. AI credits and emails

The AI credits and emails included in each plan reset every billing cycle and do not roll over unless stated. Purchased add-on packs do roll over on top of the plan balance.

5. Acceptable use

Sending spam, illegal content, malware or any use that infringes third-party rights is forbidden. Kiki Suite may suspend accounts that breach this clause.

6. Intellectual property

The user retains ownership of the content they upload. Kiki Suite retains rights over the software, trademarks and designs.

7. Limitation of liability

The Service is provided "as is". Kiki Suite will not be liable for indirect damages, lost profits or data loss caused by events outside its reasonable control.

8. Cancellation

The user can cancel the subscription at any time from the billing panel. After cancellation, access is kept until the end of the paid cycle.

9. Governing law

These terms are governed by Spanish law. Any dispute will be submitted to the Courts of the consumer's domicile.